Privacy Policy

Privacy Policy

Vision Dental Lab LLC
Effective Date: January 29, 2026

1. Overview

Vision Dental Lab LLC (“Vision Dental Lab,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, place an order, or interact with our services.

Vision Dental Lab provides cosmetic, consumer-use dental products and does not offer medical or dental services. We do not collect or store protected health information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA).

2. Information We Collect

We collect only the information necessary to process orders, fabricate custom products, and provide customer support.

Information You May Provide

  • Full name

  • Email address

  • Shipping and billing address

  • Phone number

  • Order details

  • Customer-submitted impressions, photos, or files required for fabrication

Automatically Collected Information

  • IP address

  • Browser and device type

  • Pages visited and usage activity

This data is collected through standard website analytics tools to improve site performance and user experience.

3. How We Use Your Information

We use collected information to:

  • Process and fulfill orders

  • Fabricate custom cosmetic products

  • Ship products and provide tracking updates

  • Respond to customer inquiries and support requests

  • Improve website functionality and service quality

  • Comply with applicable legal obligations

We do not use customer information for medical diagnosis, treatment, or clinical decision-making.

4. Payment Information

All payments are securely processed by third-party payment processors (such as Squarespace Payments or Stripe). Vision Dental Lab does not store full credit or debit card numbers.

Payment processors handle payment data in accordance with their own privacy and security standards.

5. Data Sharing

We do not sell, rent, or trade your personal information.

Information may be shared only with trusted third parties as necessary to operate our business, including:

  • Payment processors (for transaction processing)

  • Shipping carriers (to deliver your order)

  • Service providers that support website hosting, analytics, or customer communication

These parties are permitted to use your information solely to perform services on our behalf.

6. Data Security

We take reasonable and appropriate measures to protect your information, including:

  • Secure website connections (HTTPS)

  • Access controls for internal systems

  • Limited access to customer data by authorized personnel only

While no system can guarantee absolute security, we implement safeguards designed to protect your information from unauthorized access or misuse.

7. Data Retention

We retain customer information only for as long as necessary to:

  • Fulfill orders

  • Provide customer support

  • Maintain business records

  • Comply with applicable legal requirements

Customer-submitted files and impressions may be securely deleted after order fulfillment unless retention is required for operational or legal purposes.

8. Your Choices & Rights

You may:

  • Request access to or correction of your personal information

  • Request deletion of your information, subject to legal or operational requirements

  • Opt out of non-essential marketing emails at any time

Requests can be submitted by contacting us at support@visiondentallab.store.

9. Children’s Privacy

Our website and products are not intended for children under the age of 13. We do not knowingly collect personal information from children. Orders placed by individuals under 18 must have the consent of a parent or legal guardian.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Vision Dental Lab LLC
support@visiondentallab.store

Acceptance

By using our website, placing an order, or submitting information, you acknowledge that you have read and agree to this Privacy Policy